Frequently Asked Questions

Do you offer delivery services?
Yes, we offer delivery services in Stony Plain or Spruce Grove.

What is your refund policy for custom arrangements?
Unfortunately, we do not offer refunds for custom arrangements.

How can customers place an order?

Customers can place orders online.

What is the typical turnaround time for an order?
Custom orders typically require a minimum of a month for completion.

Will my order look exactly like my inspiration picture I send?
  • While your custom order will look similar to your inspiration pictures, Bilodeau Beauty & Bouquet is it's own designer and will have a slight difference to your arrangements. Bilodeau Beauty & Bouquet strives for customer satisfaction and the companies uniqueness, we take those two passions to ensure you get the best results you are looking for. 

Deposit

When ordering custom arrangements, Bilodeau Beauty & Bouquet requires a 50% deposit upfront to start the order and the other 50% on day of delivery.

Ready to order your stunning silk flower arrangement?

Contact us today to bring beauty to your special event or space!